Our templates, classified as digital products, are considered final sale once accessed or downloaded, in accordance with international consumer protection standards. This stance is aligned with regulations recognising that digital goods, once delivered, cannot be returned in the same manner as physical products. 

We commit to full transparency by offering a comprehensive preview, including free demos and detailed descriptions, to facilitate an informed purchase decision. Should you have any questions or uncertainties about a template’s suitability, we strongly encourage you to take advantage of these resources or to contact our customer support prior to making a purchase.

To ensure our templates align with your needs, we encourage exploring our free demo version and utilising our exceptional customer support available on all working days. Our aim is to empower your decision-making process with confidence and clarity.

Each purchase comes with a detailed "How to Use" guide, covering everything from download to customization via Canva. Should you need further assistance, our dedicated customer support team is here to help, ensuring you can fully leverage the potential of your chosen template.

Upon accessing your templates, please review them promptly. If you find any defects or receive the wrong item, contact us immediately. We're committed to assessing the situation and rectifying any errors to ensure your satisfaction with our products. 

Exchanges for consciously chosen items are not possible. Due to the customizable nature of our templates, it's crucial to review your selection carefully before finalizing your purchase.