Breadcrumb
FAQ

Have a question? Find answers to the most commonly asked questions below.

Getting Started
How it works?

After selecting a template that suits your needs, complete the purchase and receive an editable link to the template via email. Along with the template, you'll get a detailed "how-to" manual that guides you through customizing your template effortlessly.

Are the templates editable?

Absolutely! Edit all templates easily with the free version of Canva.

What do I need to get started?

To begin, simply create a free Canva account, select templates, and access them through the email you receive after purchase.

Do I need Canva subscription

No subscription is required. Our templates are fully compatible with the free version of Canva, ensuring you have access to all customization features without additional costs.

Editing the Templates
How can I edit the templates?

Edit templates by clicking on elements to change the colors, drag & drop photos to replace existing ones, and modify text with one click. A detailed guide is included with every purchase.

Do I need previous knowledge?

No design experience needed. Bonobo Templates are built to help you work smarter, not harder.

What can be edited on the templates?

All elements in the template are customizable. You can keep all as it is, or easly customize colours, fonts, elements, photos...
A detailed guide is included with every purchase.

How do I know if it will work?

You can download our free demo template to get a feel for the functionality.

Usage Guidelines
What is inside?

The package includes high-quality templates, free commercial-use: photos, elements, and illustrations, along with strategically crafted text.

Am I allowed to use all photos, illustrations and elements?

Yes, all included photos, illustrations, and elements are licensed for commercial and private use, excluding reselling rights.

Can I try a template before purchasing?

Absolutely! You can download our free demo template to get a feel for the functionality before making a purchase decision.

Can I use templates from free demo version?

The free demo version is meant only for testing and is not extensive enough to guarantee results. 


Policy
Am I allowed to resell templates?

Bonobo Templates are for personal, commercial or business use only; direct resale, sharing, or claiming ownership of the templates or their elements is prohibited.

Can I return template I bought?

Please note that all sales are final as our products are digital and cannot be returned. Once a purchase is made, it is considered non-refundable. We encourage you to carefully review the product details or try our free demo template to ensure compatibility before making a purchase.

Is it a one-time payment or subscription?

Each template is available for a one-time payment, providing you with lifetime access and usage rights without the need for a subscription.

Am I allowed to share the template?

Bonobo Templates are for personal, commercial or business use only; direct resale, sharing, or claiming ownership of the templates or their elements is prohibited.


Still have a question? If you can’t find the answer above, contact our customer service.